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id: 32456
Title: Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy
Authors: Zayed N.M., Edeh F.O., Anwarul Islam K.M., Nitsenko V., Polova O., Khaietska O.
Keywords: COVID-19; post-COVID-19; microentrepreneurs; knowledge management; business resilience; human capital.
Date of publication: 2022-12-20 18:11:35
Last changes: 2022-12-20 18:11:35
Year of publication: 2022
Summary: The COVID-19 outbreak affected the smooth operations of microentrepreneurs across the globe, including those in the Nigerian hospitality industry. However, it was discovered that the majority of microentrepreneurs were unable to utilize knowledge management to improve the resilience capacity of their businesses. It was this evidence that this study investigated regarding the effect of knowledge management on the business resilience of microentrepreneurs in Nigeria. A cross-sectional survey was used with a purposive sampling technique. This study found that knowledge management has a significant effect on the business resilience of microentrepreneurs. A sample size of 3018 was determined from the sample frame of 1520. This study concludes that knowl- edge management measured in terms of knowledge acquisition, knowledge storage, knowledge sharing and knowledge utilization has a significant effect on the business resilience of microen- trepreneurs. One of the implications of this study is that microentrepreneurs should incorporate their experiences gathered during the COVID-19 era to strengthen the resilience of their businesses in the post-COVID-19 work economy.
URI: http://repository.vsau.org/repository/getfile.php/32456.pdf
Publication type: Статті Scopus/Web of Science
Publication: Sustainability. 2022. Vol. 14 (23). № 1578
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