id: 31379
Title: Development of the digital industry in the field of hotel and restaurant and tourism business
Authors: Polova O.
Keywords: hotel, restaurant, tourism business, digital industry, digital platform.
Date of publication: 2022-08-22 12:29:08
Last changes: 2022-08-22 12:29:08
Year of publication: 2022
Summary: The article discusses the basics of the digital economy, its characteristic features and scope. An analysis was made of the state of development of the digital economy in the world, reflecting the growth of its share in the gross domestic product, for which a characteristic feature is the state initiative to promote and develop digital processes, rather than business structures. An analysis of the level of digital technologies involved in the development of the tourism industry indicates the paramount importance of information as a key factor in the digital economy. The paper characterizes the information space of the tourism sector, describes digital services and platforms that have become widespread and replaced the offices of travel companies. The proposed model of a digital platform for tourism and hospitality "Tourism 4.0", with a description of its characteristic principles, can be achieved because of a combination of key technological capabilities, namely artificial intelligence, the Internet of things, robotics, voice technologies, and blockchain.
URI: http://repository.vsau.org/repository/getfile.php/31379.pdf
Publication type: Монографії видані за кордоном
Publication: Digitalization and information society. Selected issues. Series of monographs Faculty of Architecture, Civil Engineering and Applied Arts University of Technology, Katowice Monograph 53. P. 312-325.
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Published by: Адміністратор
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